Airplane Mode

The fine print

Terms & privacy

The short version: we collect only what we need to give you a spot at a dinner, we never sell it, and your money is handled by Stripe.

What we collect

When you apply for a dinner we ask for your name, email, phone number, dietary needs, and your answers to that dinner's questions. That's it. We use it to review applications, plan the dinner, cater to allergies, and email you about your spot.

Payments

Payments are processed by Stripe on their secure checkout. Your card details never touch our servers and we never see them. We keep a record of what you paid and Stripe's reference for it, so we can issue refunds.

Refunds & cancellations

If you pay to reserve and aren't selected, you're refunded 100%, before the dinner. If we cancel a dinner, everyone is refunded in full.

If you cancel: more than 48 hours before the dinner, full refund; between 48 and 24 hours, half; less than 24 hours before, no refund. To cancel, reply to any of our emails.

Emails

We email you about your application, your spot, and your credits — the emails that make the dinner work. Newsletter and event announcements are separate, and only if you signed up for them.

Cookies

Two, both functional: one remembers your Day/Night theme, one keeps you signed in to your profile if you use it. No tracking, no ads, no third-party cookies.

Your data

Want to see what we hold about you, or have it deleted? Email us and it's done. Your dinner history and any referral credits are visible any time on your profile.

Contact

Airplane Mode is run by 99 Lives in Lisbon, Portugal. Anything at all: hello@99lives.co.